All Systems Operational
PBX Service   Operational
PSTN Routing   ? Operational
IP Transit   Operational
Admin Portal   ? Operational
Device Provisioning   Operational
Device Registrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Updated IP Address Spaces Sep 17, 23:00 - Sep 18, 12:00 MST
Update - Dear Jive Customer/Partner,

In addition to the IP address ranges previously shared, please make sure that your network allows the following Public DNS IP Addresses:

8.8.8.8
8.8.4.4

The IP handsets are configured to use these IP addresses, and access to them is critical for their dynamic assignment between our multiple redundant datacenter locations.

As a reminder, the IP address ranges that need to be added to the list of networks able to send and receive traffic are:

199.36.248.0/22
199.87.120.0/22
162.250.60.0/22

Please reach out to support@jive.com if you have any questions regarding this change. We appreciate your business, and are committed to constantly adding to and improving the reliability of Jive's network.

Sincerely,

Jive Network Operations
Jun 26, 09:55 MDT
Scheduled - Updated IP Address Spaces
Mar 13, 20:50 MDT
Past Incidents
Jan 22, 2018

No incidents reported today.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018

No incidents reported.

Jan 15, 2018
Resolved - This incident has been resolved.
Jan 15, 11:30 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 10:44 MST
Investigating - Beginning around 10:15 Mountain time, some Jive customers began to experience Call Handling issues that are preventing inbound and outbound calls.

Jive engineers are working quickly to restore services. Our sincere apologies for the disruption.
Jan 15, 10:37 MST
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.