All Systems Operational
PBX Service   Operational
PSTN Routing   ? Operational
IP Transit   Operational
Admin Portal   ? Operational
Device Provisioning   Operational
Device Registrations   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Updated IP Address Spaces Sep 18, 01:00-14:00 EST
Update - Dear Jive Customer/Partner,

In addition to the IP address ranges previously shared, please make sure that your network allows the following Public DNS IP Addresses:

8.8.8.8
8.8.4.4

The IP handsets are configured to use these IP addresses, and access to them is critical for their dynamic assignment between our multiple redundant datacenter locations.

As a reminder, the IP address ranges that need to be added to the list of networks able to send and receive traffic are:

199.36.248.0/22
199.87.120.0/22
162.250.60.0/22

Please reach out to support@jive.com if you have any questions regarding this change. We appreciate your business, and are committed to constantly adding to and improving the reliability of Jive's network.

Sincerely,

Jive Network Operations
Jun 26, 11:55 EDT
Scheduled - Updated IP Address Spaces
Mar 13, 22:50 EDT
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - A small subset of customers using PBX routing in Jive may have been unable to establish calls. The issue began at approximately today at 6:10 PM UTC and was resolved shortly thereafter at around 6:16 PM UTC. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Feb 13, 14:12 EST
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.