Dear Jive Customer/Partner,
In addition to the IP address ranges previously shared, please make sure that your network allows the following Public DNS IP Addresses:
The IP handsets are configured to use these IP addresses, and access to them is critical for their dynamic assignment between our multiple redundant datacenter locations.
As a reminder, the IP address ranges that need to be added to the list of networks able to send and receive traffic are:
Please reach out to firstname.lastname@example.org
if you have any questions regarding this change. We appreciate your business, and are committed to constantly adding to and improving the reliability of Jive's network.
Jive Network Operations