NYC datacenter connectivity issues

Incident Report for GoToConnect

Resolved

Services have been restored for all impacted customers. Engineers continue to monitor closely, but not further impact is expected. Again, our sincere apologies for the disruption.

Posted May 03, 2018 - 21:41 UTC

Update

Service is restored for roughly half of impacted customers. We expect full resolution for all impacted customers shortly.

Posted May 03, 2018 - 21:30 UTC

Identified

Some users are experiencing issues with services delivered from our NYC datacenters, including making/receiving calls. Our engineers are working to resolve the issue and restore services as quickly as possible. Our sincere apologies for the disruption.

Posted May 03, 2018 - 21:11 UTC

This incident affected: PSTN Calls (Inbound).