Inbound Calls to Canadian Numbers
Incident Report for GoToConnect
Resolved
Our vendor is seeing traffic restore and processing as expected.
Posted Aug 17, 2018 - 23:21 UTC
Update
Our partner is indicating that additional sub-sets of affected customers are seeing their traffic be restored. We will continue to monitor this incident until full resolution.
Posted Aug 17, 2018 - 22:30 UTC
Update
Our partner is indicating that a sub-set of affected customers see their traffic being restored. We will continue to monitor this incident until full resolution.
Posted Aug 17, 2018 - 20:27 UTC
Update
We are still monitoring this issue with our partner and will share updates as soon as they come in.
Posted Aug 17, 2018 - 20:16 UTC
Update
Our partner has identified the source of impairment within their network and are working towards a resolution.
Posted Aug 17, 2018 - 16:08 UTC
Monitoring
One of our partners is working to resolve an issue with inbound calls to a subset of Canadian numbers. We are following up closely with them.
Posted Aug 17, 2018 - 16:06 UTC
This incident affected: PSTN Calls (Inbound).