Call Handling Issue

Incident Report for GoToConnect

Resolved

Beginning around 19:18 Mountain time on 26 Aug, some Jive customers experienced Call Handling issues that prevented new calls for approximately 2 minutes. Other Jive services, such as Jive Mobile and Jive Web, were negatively impacted as well.

Jive engineers worked quickly to restore services. Our sincere apologies for the disruption.

Posted Aug 27, 2019 - 02:06 UTC

This incident affected: PSTN Calls (Inbound) and Administration Portal.